Listen
For small teams finding their footing
$49/ month
- Up to 2,000 tickets a month
- Weekly brief
- One help desk
● Listening to 41,862 tickets this month
Your customers already told you what to build.
It's sitting in your support inbox, spread across a few thousand tickets nobody has time to read. Murmur reads all of them, every day, and hands your team a short, ranked list of what people actually need.
11 min to your first brief
Zendesk, Intercom, Help Scout and email
Every claim links to a real ticket
Sixty tickets from last Tuesday. Scroll, and listen.
60 unread tickets
Fix first: CSV export fails over 10k rows.
1,284 tickets · up 38% this month · 212 accounts on annual plans
Ask it anything
Ask a question. Get the tickets behind the answer.
No dashboards to dig through. Ask the way you'd ask your best support lead, and Murmur shows its work so you can check it.
Murmur · ready
How it works
Three steps, and the first one takes a minute.
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01
Connect
Link your help desk with one click. Murmur reads your history going back two years, so your first brief shows up with context.
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02
Listen
Every new ticket gets read, grouped with the ones that mean the same thing, and weighed by who sent it and how upset they were.
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03
Brief
Monday morning, your product team gets five things worth fixing, ranked, each with the customers and tickets to back it up.
Pricing
Priced by tickets read. Never by seat.
Invite the whole company. The people closest to customers should be in the room.
Hear
Most teamsFor product teams shipping every week
$189/ month
- Up to 15,000 tickets a month
- Daily and weekly briefs
- Ask Murmur, unlimited
- Linear and Jira sync
Understand
For support orgs at scale
Let's talk
Volume pricing, SSO, data residency
- Unlimited tickets
- Custom themes and weighting
- A named person who picks up the phone
Start this week
Stop guessing. Start hearing.
Connect your help desk before lunch and read your first brief before the end of the day.